Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lainie Wilson

Lainie Wilson

April 15, 2025

5  out of  5
rating by Lainie Wilson
"Customer service is awesome here & they have worked me everything step of the way for everything I’ve needed. & they never get annoyed by all my questions. 10/10 experience!"
Profile photo of BECKY BAILEY

BECKY BAILEY

April 11, 2025

5  out of  5
rating by BECKY BAILEY
"The agents /staff were very helpful and quick on getting my claim done and approved."
Profile photo of Chad

Chad

April 7, 2025

5  out of  5
rating by Chad
"Always 5 star service! Monica and her team are the best in the business. I would recommend her to anyone looking for an awesome insurance agent! Thank you Monica and all your team at State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Melinda Ruth

Melinda Ruth

March 31, 2025

5  out of  5
rating by Melinda Ruth
"I am very satisfied with the quote and price I received. Catina took her time and explained everything to me. I would definitely recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Eric Hogan

Eric Hogan

March 28, 2025

5  out of  5
rating by Eric Hogan
"Catina is awesome. She saved me a lot of money and gave me peace of mind."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Anna Dietrich

Anna Dietrich

March 27, 2025

4  out of  5
rating by Anna Dietrich
"Our house has recently been hit by a tornado, and we lost everything. Insurance during these times can be troublesome; but the girls at Monica’s office always do their best to help me with my questions. They wait on hold with claims and try to find me answers. I am thankful I have someone to call when I am unable to get answers regarding my claims."
We responded:
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Profile photo of Kelly Bean

Kelly Bean

March 26, 2025

5  out of  5
rating by Kelly Bean
"Never a thing to worry about when Mrs Monica and her team are involved!! So thankful for this professional staff who not only takes care of their clients but also cares about them!"
We responded:
"We love what we do, but having great clients like you is what makes our job worth doing. Thanks for the awesome review!!!"
Profile photo of andre tuggle

andre tuggle

March 25, 2025

5  out of  5
rating by andre tuggle
"My experience with Catina was very pleasant. I saved lots of money on my insurance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Courtney McKinney

Courtney McKinney

March 22, 2025

5  out of  5
rating by Courtney McKinney
"Monica and her team are absolutely amazing! She truly goes above and beyond to ensure that you and the asset you work hard for our protected"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Clayton Spadoni

Clayton Spadoni

March 20, 2025

5  out of  5
rating by Clayton Spadoni
"Promise helped me greatly by calling and explaining a discount I was missing out on. I didn’t even know I was applicable for this discount."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dorthy Rynders

Dorthy Rynders

March 19, 2025

5  out of  5
rating by Dorthy Rynders
"This office of Monica Yarbrough and staff was really nice and respectful in helping me set up my auto insurance. Anytime I have questions and concerns they great in answering them. One of the best agencies I’ve ever dealt with. I appreciate them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Brittney McGriff

Brittney McGriff

March 18, 2025

5  out of  5
rating by Brittney McGriff
"Monica Yarbrough State Farm has gone above and beyond for us! I am so thankful for their consistency and being there for their customers! They are always willing to help and never quit until they get you an answer! 10/10 would recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of nickie fite

nickie fite

March 18, 2025

5  out of  5
rating by nickie fite
"Always helpful Fast service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Luis Rios

Luis Rios

March 17, 2025

5  out of  5
rating by Luis Rios
"Ever since I’ve transferred agents I feel as if I have full control of my policies as well as agents who care and support. I worked with Karen closely and she was such great help and made me feel more than just a number I would recommend to anyone looking for help and guidance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Khalid Jat

Khalid Jat

March 14, 2025

5  out of  5
rating by Khalid Jat
"Best best best 👌 👍 😍 🥰 ☺️ 💖"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of susan minge

susan minge

March 10, 2025

5  out of  5
rating by susan minge
"They are mostly helpful with all my insurance needs. Friendly staff."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Stacy Caddy

Stacy Caddy

March 3, 2025

5  out of  5
rating by Stacy Caddy
"Promise is always very sweet and professional! Overall amazing insurance company with amazing staff who CARE about their customers. 10/10 would recommend to anyone ♥️"
We responded:
"Awesome....we love hearing great things about our team!!! Bri is the best!!!!"
Profile photo of charle traylor

charle traylor

March 3, 2025

5  out of  5
rating by charle traylor
"I finally went into Monica Yarborough State Farm and Catina was able to quote me and get me a great deal. Their quote was much cheaper than what I'm paying. I was happy to save some money."
We responded:
"We are thankful to you for giving us the opportunity to help you get great coverage at and affordable price on your auto. Catina is the best!!!"
Profile photo of Melissa Grant

Melissa Grant

February 27, 2025

5  out of  5
rating by Melissa Grant
"I enjoyed my experience at State Farm. I was very comfortable and the atmosphere was pleasant. Catina was able to insure my auto plus a renters for less than what I was paying. I would definitely recommend."
We responded:
"Thanks so much !!! We love that you had a great experience with Catina on your Renters and Auto. "
Profile photo of Jessica Roper

Jessica Roper

February 27, 2025

5  out of  5
rating by Jessica Roper
"Catina called me for a quote and I got a much lower price for my home and auto insurance than I was currently paying at another company. She made the process easy and was a pleasure to work with!"
We responded:
"Well we think you are pretty awesome too!!! Thanks for the feedback and we look forward to working with you! "
Profile photo of Georgia Sherman

Georgia Sherman

February 25, 2025

5  out of  5
rating by Georgia Sherman
"Thank you Catina for everything. If you ever need dependable insurance quotes and good customer service Catina Mitchell is the person to reach out too at State Farm Insurance in Malvern Ar."
We responded:
"Catina is on fire this week!!! We are so happy that you had such a great experience and are willing to share it. "
Profile photo of Spencer Workman

Spencer Workman

February 25, 2025

5  out of  5
rating by Spencer Workman
"I recently switched to Monica Yarbrough as my insurance agent, and I only regret not doing it sooner. From the start, her and Tina were incredibly fast at communicating—always quick to answer my questions and keep me updated. They went above and beyond by helping me find better rates with the same coverage, saving me a noticeable amount compared to my old policy. On top of that, they’re just genuinely pleasant to work with—friendly, professional, and easygoing. They made the whole transition a breeze. I recommend everyone give them a chance to earn your business."
We responded:
"You are so Kind!!! We appreciate you and the Remarkable Experience we shared with you as well. We look forward to working with you for a long time and will always show the same friendly professionalism you received in the beginning all the way through. "
Profile photo of Salvador Valdes

Salvador Valdes

February 14, 2025

5  out of  5
rating by Salvador Valdes
"Saved me sooo much money!"
We responded:
"We love to hear that! Saving you money while providing great coverage is what we’re all about. Thank you for trusting us, and if you ever need anything, we’re always here to help!"
Profile photo of Anne Rose

Anne Rose

January 28, 2025

5  out of  5
rating by Anne Rose
"Purchasing insurance is probably one of my least favorite things to do, but unfortunately something one can’t really do without. With that said, my experience with State Farm, specifically my new agent Tina, made this a great experience, as great as buying insurance an be, lol! Tina’s expertise was invaluable, and put my mind at ease knowing I was getting the right coverage for my needs. Would highly recommend."
We responded:
"Thank you for your kind words. We are very excited to work with you and love that our processes made it easy for you to select the right coverage for your needs. "
Profile photo of Nancy Cooper

Nancy Cooper

January 28, 2025

5  out of  5
rating by Nancy Cooper
"I'm a happy camper. I came in to get insurance and received prompt service and even saved money."
We responded:
"Nancy we are so happy that you had such a great experience with our team. Our goal with every customer is to make the process simple and affordable. We are happy you got both!!!"