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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joey long

February 20, 2026

5  out of  5
rating by joey long
"I have been with Monica Yarbrough and state farm for quite some time now, and I couldn't be happier. I enjoy going in the office and seeing all the friendly smiling faces. Great business to go with. Highly recommend!!"
We responded:
"We love seeing you every time you come by. Thank you for allowing us to take care of you and thanks for the kind words. You have been with me even before I was an agent and I appreciate you hanging in there. You are family now!!! "
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Mary Simmons

February 18, 2026

5  out of  5
rating by Mary Simmons
"I love this office! Allie has been so kind and helpful while I’ve been dealing with my first automobile accident. This team is on top of their game and cares about you! I always look forward to speaking with them. They truly are the best!"
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Cole Reed

February 17, 2026

5  out of  5
rating by Cole Reed
"Great team and always there to help! Highly recommend"
We responded:
"Hey Cole, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you soon!"
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Lacey Brown

February 16, 2026

5  out of  5
rating by Lacey Brown
"Monica and her staff are amazing, so caring and sweet Hands down. I Love this place"
We responded:
"Lacey, Thanks so much for taking the time to share your positive experience! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. We look forward to seeing you again soon."
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Jessika Reed

February 16, 2026

5  out of  5
rating by Jessika Reed
"I had a fantastic experience with Monica Yarbrough and her team! They are incredibly professional and made the entire process of updating my insurance seamless. A special shoutout to the staff for being so knowledgeable and patient with all my questions. It’s clear they truly care about their customers. Highly recommend!"
We responded:
"Hey Jessika, We're delighted to hear about your experience! We're thrilled that the team left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Monica"
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Mark Jones

February 12, 2026

5  out of  5
rating by Mark Jones
"Very nice and professional, answer questions and change things on my account promptly when asked. Love this branch. Godbless"
We responded:
"Hey Mark, We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to remain one of your favorites. Let us know what we need to do to continue that relationship. Thanks again and we look forward to seeing you again soon."
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Joe Gustave

February 12, 2026

5  out of  5
rating by Joe Gustave
"Working with Monica and her team is why you go with State Farm. You get the professionalism, knowledge and they stop to consider your unique situation. I didn't feel like a number with this office. Thank you Allie esp you've been a great help."
We responded:
"Dear Joe, Thanks for the great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Sincerely, Monica"
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Diana Sebourn

February 10, 2026

5  out of  5
rating by Diana Sebourn
"I have recently switched to State Farm. I am very pleased with their service and rates!"
We responded:
"Hi Diana, Thanks so much for taking the time to share your positive experience! We are so happy that you are enjoying your new rates and time with us. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
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Ricky Sikes Jr

February 3, 2026

5  out of  5
rating by Ricky Sikes Jr
"I had a problem with my card getting hacked and was going to be a few days late while the company mailed me a new card and I let them know and they took care of the problem for me and I didn't loose my life insurance policy. They were very helpful."
We responded:
"We think she is pretty special!!! Thanks for the feedback!"
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April Neal

February 2, 2026

5  out of  5
rating by April Neal
"Mattie with State Farm was amazing. The service she provided was fast and efficient. She is very professional and polite. You won't be disappointed!"
We responded:
"Hi April, Thanks for choosing us and leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. As always, our team is looking forward to your next visit. See you next time!"
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Daniel Landreth

January 29, 2026

5  out of  5
rating by Daniel Landreth
"Karen was wonderful and did such a great job helping with getting my new homeowners insurance setup"
We responded:
"So happy to hear great feedback on my Team. Thank you for your business!!! "
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Ava Harper

January 21, 2026

5  out of  5
rating by Ava Harper
"Thank you so much, Thelma and State Farm for making my transition into adulthood easy peasy by getting me the best coverage I need!"
We responded:
"You are most welcome. We are here to help guide you in adulting with insurance and financial planning, so call anytime. "
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Tyler Norman

January 16, 2026

5  out of  5
rating by Tyler Norman
"Very helpful"
We responded:
"Hey Tyler, We are grateful and appreciate the time you took to leave your review. We look forward to serving you many more times in the future! We look forward to seeing you again soon."
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James Haynes

January 5, 2026

5  out of  5
rating by James Haynes
"Easy to just walk in and pay a bill. Especially nice to see a smiling face on a Monday morning. Thanks🙏🏽🙏🏽🙏🏽"
We responded:
"Dear James, We appreciate the time you took to give us such a great rating! We're thrilled that you had a great experience at our location. We look forward to keeping up the great work! Sincerely, Monica."
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cathy betts

January 4, 2026

5  out of  5
rating by cathy betts
"I was with Allstate since 1974 and was a loyal customer during all those years but my rates began to sky rocket. When I would question them, they could never explain the reason behind it. I was thrilled when Mattie Green ran some quotes for me, and I found out how much I could save with State Farm. She offered me more coverage and additional benefits for far less money. Mattie was very professional, knowledgeable, and efficient. I am so thankful that she was there to guide and support me through the change to State Farm."
We responded:
"Hi cathy, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. Sincerely, Monica"
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Charollette Johnsonbaugh

January 2, 2026

5  out of  5
rating by Charollette Johnsonbaugh
"The team is so easy to work with and my Agent Thelma Cagle is one of the best there is dealing with insurance. She is always ready to help out with any questions I might have. I really appreciate how she gets back to you when you call her. Give her a call to help with any of your insurance needs."
We responded:
"Dear Charollette, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience with thelma. We're always happy to assist so don't hesitate to reach out to us if you need anything. See you next time!"
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Mimi Millerd

January 2, 2026

5  out of  5
rating by Mimi Millerd
"Thelma Harper and the Monica Yarbrough State Farm Agency are very experienced and courteous in getting your insurance needs covered."
We responded:
"Thanks so much for all those stars!!! :)"
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Patrick Thomson

December 24, 2025

5  out of  5
rating by Patrick Thomson
"Out standing customer service"
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Jamie mays

December 19, 2025

5  out of  5
rating by Jamie mays
"Never had a issue good service quick and efficient"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittany Homan

December 18, 2025

5  out of  5
rating by Brittany Homan
"I have had a very positive experience with everyone at Monica’s office. They have always been very helpful with anything I need. She’s a great agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cody

December 11, 2025

5  out of  5
rating by Cody
"Monica is amazing! I randomly got a text today saying, "your auto insurance will be dropping by $42/month at the next cycle." Never in my 25 years of having various insurance companies has one of them dropped the price that significantly. Thanks!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ashley Wood

Ashley Wood

December 9, 2025

5  out of  5
rating by Ashley Wood
"Very nice and professional to work with. They had all the answers I needed and provided me with top notch customer service! Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandi Smith

November 20, 2025

5  out of  5
rating by Brandi Smith
"This office has amazing customer service. Allie at the front desk really helped me out and was so friendly. All the people in this office are great."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Connie Lawrence

Connie Lawrence

November 15, 2025

5  out of  5
rating by Connie Lawrence
"They were very kind, polite and knowledgeable. Also, they were very helpful with explaining what insurance policy best suited my needs. The young lady (Allie) at the front desk was very helpful with getting my insurance app set up."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Natasha Adams

Natasha Adams

November 14, 2025

5  out of  5
rating by Natasha Adams
"Allie has been so wonderful with helping me and my family over the last several months!!!! She is always willing to go above and beyond!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"