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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amanda M. Chaney

August 28, 2026

5  out of  5
rating by Amanda M. Chaney
"Five stars are not enough for Monica Yarbough State Farm! Allie and Kamma provided an experience that was night and day compared to the insurance horror stories you usually hear. They were incredibly kind, patient, and understanding as they helped me navigate my recent home repairs. Their guidance, coordination, and complete support from my contractor (Shane McClung with MRI Roofing & Restoration) gave me peace of mind. It means the world to me to have my house looking and feeling like "home" again. If you want honest, hard-working agents who actually care about their clients, I highly recommend Monica and her team!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Malvern to know you had such a great experience with us. We believe it is important to stay involved in the claims process, so we have a suitable outcome. We love having you as part of the Farm family for your insurance needs. "
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L YOUNG

August 25, 2026

3  out of  5
rating by L YOUNG
"The staff is always courteous and professional. The after hours customer service line is very helpful. Their claim process is very efficient and a smooth process. I chose another insurance company about a year ago due to rising costs of my insurance with State Farm. Last week I received a message from Mattie that included a surprise quote that was very good and would save me about $90 a month! They definitely won my business back and I'm grateful. Thank you Mattie for reaching out to me with this good news. I appreciate your follow-up to save me money in this unpredictable economy. Keep up the good work."
We responded:
" Thank you so much for your feedback and for being a loyal customer over the years. We're glad to hear you found our staff courteous and professional, and that our after-hours customer service and claims process were helpful and efficient.

We understand your concerns about the rising premiums and want you to know that we are making great strides in reducing rates now. We're actively working to ensure that safe drivers like you are rewarded for your loyalty and clean driving record. Your feedback is valuable to us as we continue to improve, and we hope to have the opportunity to serve you again in the future. Thank you for sharing your experience. Now that the rates are going down, maybe we can win you back?? "
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Matt Duncan

August 15, 2026

5  out of  5
rating by Matt Duncan
"I'm gonna tell you what , folks, even if you e got insurance through whoever, seriously sit down with the awesome ladies at State farm here in malvern. These ladies here , and I say these ladies because I have only had dealings with the 3 ladies I'm referring to here. From the nicest, sweetest receptionist who's name I didn't catch, and to her I do apologize, but just the sweetest young lady always smiling and an offer of a cold bottle of water on a sizzling hot day to the most efficient and hard working agent who went above and beyond to get me away from the company I had been with for 15 years to save me almost $500 every 6 months on my auto insurance and about $600 a year on my homeowners insurance, y'all that's $1600 a year Mattie Greene saved me, she was simply amazing and knowledgeable about what she's doing there, and to her I can't thank her enough. Miss Monica Yarborough I don't know how you did it but you've truly got the dream team. Keep up the good work!"
We responded:
"Matt, thank you for the fantastic review! We’re always here to support you with your insurance needs in Malvern. I have truly been blessed with such a great team of agents and service team in my office. I love hearing you bragging on them but that is what I prayed for when building this team. Again thank you so much from all of us!!!! "
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bella

August 11, 2026

5  out of  5
rating by bella
"very helpful and nice 👍 mattie made it very easy for us and went over all the details to make sure i understood."
We responded:
"Thanks so much for the amazing review, Bella! We really appreciate your support here in Malvern. Just reach out anytime if you need us - we’re here for you. Helping people get the right protection on their auto insurance is our favorite!"
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Billy Ward

July 14, 2026

5  out of  5
rating by Billy Ward
"Great rates and super nice"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Roger Villatoro

July 7, 2026

5  out of  5
rating by Roger Villatoro
"Excellent service. Always professional."
We responded:
"Thank you for the amazing review, Roger! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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A m

July 1, 2026

5  out of  5
rating by A m
"Always helpful with navigating things. I really call or text and they just let me know what I need to sign to make it happen! I have loved working with them."
We responded:
"A, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Monica Yarbrough’s Team is just a call or email away!"
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Jessica A.E. Ward (Slevyncia)

June 25, 2026

5  out of  5
rating by Jessica A.E. Ward (Slevyncia)
"Have been extremely nice and helpful….Allie has went above and beyond to handle any issue I have had and I am very grateful for her ."
We responded:
"Jessica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Monica Yarbrough’s Team! "
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Adrian Hoselton

June 22, 2026

5  out of  5
rating by Adrian Hoselton
"Very friendly and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Melinda Ruth

June 18, 2026

5  out of  5
rating by Melinda Ruth
"I am very satisfied with the quote and price I received. Catina took her time and explained everything to me. I would definitely recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Dunn

June 17, 2026

5  out of  5
rating by Tony Dunn
"Absolutely what Home Town services should be big enough to handle anything but small enough to still know your name and provide a caring services"
We responded:
"Thank you for the amazing review, Tony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mandy Ledbetter

June 2, 2026

5  out of  5
rating by Mandy Ledbetter
"Monica and her team always go above and beyond! They are top notch!"
We responded:
"Thank you for the 5-star review, Mandy! Here on State Farm Agent Monica Yarbrough’s Team, we are proud to serve our community and appreciate your recognition. "
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Aaron Bever

June 2, 2026

5  out of  5
rating by Aaron Bever
"My car insurance is much lower with State Farm. Plus the the great customer service of Mattie and Allie ,they are the best!!"
We responded:
"Hi Aaron, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
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Tameka Smith

May 29, 2026

5  out of  5
rating by Tameka Smith
"State Farm Malvern, AR with Monica Yarbrough is the Best. VERY helpful and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chad

May 27, 2026

5  out of  5
rating by Chad
"Always 5 star service! Monica and her team are the best in the business. I would recommend her to anyone looking for an awesome insurance agent! Thank you Monica and all your team at State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Virginia Clifton

May 21, 2026

5  out of  5
rating by Virginia Clifton
"State Farm has been there for us for many years!"
We responded:
"Greetings Virginia, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
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Aaron Norwood

May 19, 2026

5  out of  5
rating by Aaron Norwood
"Working with Allie and Monica is super easy and they respond very quickly when you need to talk to someone."
We responded:
"Hello Aaron, Thank you for taking the time to share your experience. We're thrilled that we left such a great impression! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
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Todd Dixon

May 19, 2026

5  out of  5
rating by Todd Dixon
"For me being so young and still having affordable insurance for life and auto"
We responded:
"Greetings Todd, Thanks for the kind words! We are happy to read that our team has been able to provide exceptional service for you. If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
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Joshua Brantley

May 15, 2026

5  out of  5
rating by Joshua Brantley
"Easy people to work with, will help with anything you need and very kind to there customers."
We responded:
"Hello Joshua, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon."
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Dana Ross

May 15, 2026

5  out of  5
rating by Dana Ross
"Great customer service!"
We responded:
"Hi Dana, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. See you next time!"
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JF Roach

May 15, 2026

5  out of  5
rating by JF Roach
"Kamma was very polite, cheerful, and understanding. She also took the necessary time to address my concerns, all around a wonderful young lady."
We responded:
"Hey JF, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! Please let us know what we can do for you in the future."
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Mike Mason

May 14, 2026

5  out of  5
rating by Mike Mason
"Great customer service."
We responded:
"Greetings Mike, Thanks so much for taking the time to share your positive experience! We are glad that you enjoyed working with us. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime! Always good to hear from family that we are doing a great job!"
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Emily Lane

May 14, 2026

5  out of  5
rating by Emily Lane
"I have had a great experience at Monica’s office. Kamma is the sweetest!! Heartfelt and very polite."
We responded:
"Hi Emily, thank you for taking the time to share your experience. We're thrilled that you had a great experience at our location. We truly value your recommendation and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon. We think Kamma is awesome too!"
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Michaela Spurlin

May 14, 2026

5  out of  5
rating by Michaela Spurlin
"Kamma was very helpful today and took great care of me. 10/10 recommend ❤️"
We responded:
"Hey Michaela, Thanks for the great review! We value your feedback and look forward to seeing you again soon! We look forward to keeping up the great work! It was a pleasure to serve you."
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Scarlett Gentry

May 13, 2026

5  out of  5
rating by Scarlett Gentry
"Allie is very sweet and helpful. If I ever have a problem she is quick to find a solution. Love this office and the staff. Highly recommend"
We responded:
"Greetings Scarlett, Thanks for choosing us and leaving such a great review! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. It was a pleasure to serve you. Allie is the best!!!!"