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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Simmons

October 28, 2026

5  out of  5
rating by Linda Simmons
"Scarlett, I too enjoyed our phone visit today. You were able to clear up some insurance questions. You have a Blessed day."
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Watchbadgaming

October 27, 2026

5  out of  5
rating by Watchbadgaming
"Scarlett helped me with a question I had. She was very professional and nice."
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Kelly Worthington

October 21, 2026

5  out of  5
rating by Kelly Worthington
"THE BEST!! Allie helped me today with an accident I had been in where I was not at fault so my insurance really isn’t affected BUT it didn’t matter!! She made phone calls until she figured out what I needed to do! I absolutely love the Monica Yarbrough State Farm team and I am SO grateful for everything they do for me and my family!!!"
We responded:
"Thanks for that awesome feedback! We are entering a new era in our agency to be Customer OBSESSED!! This is a prime example of what we want to be for our customers, and I am Proud of Allie for helping you with your claim and going that extra mile even though State Farm isn't paying on the damages. We absolutely love you and your family too!!!"
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Kyla Williams

October 20, 2026

5  out of  5
rating by Kyla Williams
"Hands down the best!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We are so happy to have you as a customer and look forward to working with you for many years to come. "
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Brittany Clardy

October 8, 2026

5  out of  5
rating by Brittany Clardy
"Amazing folks! You get the benefit of a large company, but also the benefit of having a real agent in your community that goes above and beyond!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us. It is important to us to have the right insurance in place when you need it. "
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Mark Muller

September 30, 2026

5  out of  5
rating by Mark Muller
"Excellent service! Excellent people! Zero regrets choosing State Farm!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Malvern to know you had such a great experience with us. We know you could have gone to other places for your insurance and are grateful you chose us. Thanks again!!! "
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Gale Terry

September 28, 2026

5  out of  5
rating by Gale Terry
"The agent was very helpful and promt"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We try to do our best to respect your time and always help with your insurance needs as efficiently as we can. "
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Amy Bell

September 28, 2026

5  out of  5
rating by Amy Bell
"I always get fast, friendly, professional service from Monica and her staff. If you need insurance call Monica Yarbrough office."
We responded:
"Thanks for the review!!!"
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Amanda M. Chaney

August 28, 2026

5  out of  5
rating by Amanda M. Chaney
"Five stars are not enough for Monica Yarbough State Farm! Allie and Kamma provided an experience that was night and day compared to the insurance horror stories you usually hear. They were incredibly kind, patient, and understanding as they helped me navigate my recent home repairs. Their guidance, coordination, and complete support from my contractor (Shane McClung with MRI Roofing & Restoration) gave me peace of mind. It means the world to me to have my house looking and feeling like "home" again. If you want honest, hard-working agents who actually care about their clients, I highly recommend Monica and her team!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Malvern to know you had such a great experience with us. We believe it is important to stay involved in the claims process, so we have a suitable outcome. We love having you as part of the Farm family for your insurance needs. "
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L YOUNG

August 25, 2026

3  out of  5
rating by L YOUNG
"The staff is always courteous and professional. The after hours customer service line is very helpful. Their claim process is very efficient and a smooth process. I chose another insurance company about a year ago due to rising costs of my insurance with State Farm. Last week I received a message from Mattie that included a surprise quote that was very good and would save me about $90 a month! They definitely won my business back and I'm grateful. Thank you Mattie for reaching out to me with this good news. I appreciate your follow-up to save me money in this unpredictable economy. Keep up the good work."
We responded:
" Thank you so much for your feedback and for being a loyal customer over the years. We're glad to hear you found our staff courteous and professional, and that our after-hours customer service and claims process were helpful and efficient.

We understand your concerns about the rising premiums and want you to know that we are making great strides in reducing rates now. We're actively working to ensure that safe drivers like you are rewarded for your loyalty and clean driving record. Your feedback is valuable to us as we continue to improve, and we hope to have the opportunity to serve you again in the future. Thank you for sharing your experience. Now that the rates are going down, maybe we can win you back?? "
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Matt Duncan

August 15, 2026

5  out of  5
rating by Matt Duncan
"I'm gonna tell you what , folks, even if you e got insurance through whoever, seriously sit down with the awesome ladies at State farm here in malvern. These ladies here , and I say these ladies because I have only had dealings with the 3 ladies I'm referring to here. From the nicest, sweetest receptionist who's name I didn't catch, and to her I do apologize, but just the sweetest young lady always smiling and an offer of a cold bottle of water on a sizzling hot day to the most efficient and hard working agent who went above and beyond to get me away from the company I had been with for 15 years to save me almost $500 every 6 months on my auto insurance and about $600 a year on my homeowners insurance, y'all that's $1600 a year Mattie Greene saved me, she was simply amazing and knowledgeable about what she's doing there, and to her I can't thank her enough. Miss Monica Yarborough I don't know how you did it but you've truly got the dream team. Keep up the good work!"
We responded:
"Matt, thank you for the fantastic review! We’re always here to support you with your insurance needs in Malvern. I have truly been blessed with such a great team of agents and service team in my office. I love hearing you bragging on them but that is what I prayed for when building this team. Again thank you so much from all of us!!!! "
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bella

August 11, 2026

5  out of  5
rating by bella
"very helpful and nice 👍 mattie made it very easy for us and went over all the details to make sure i understood."
We responded:
"Thanks so much for the amazing review, Bella! We really appreciate your support here in Malvern. Just reach out anytime if you need us - we’re here for you. Helping people get the right protection on their auto insurance is our favorite!"
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Billy Ward

July 14, 2026

5  out of  5
rating by Billy Ward
"Great rates and super nice"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Roger Villatoro

July 7, 2026

5  out of  5
rating by Roger Villatoro
"Excellent service. Always professional."
We responded:
"Thank you for the amazing review, Roger! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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A m

July 1, 2026

5  out of  5
rating by A m
"Always helpful with navigating things. I really call or text and they just let me know what I need to sign to make it happen! I have loved working with them."
We responded:
"A, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Monica Yarbrough’s Team is just a call or email away!"
Profile photo of Jessica A.E. Ward (Slevyncia)

Jessica A.E. Ward (Slevyncia)

June 25, 2026

5  out of  5
rating by Jessica A.E. Ward (Slevyncia)
"Have been extremely nice and helpful….Allie has went above and beyond to handle any issue I have had and I am very grateful for her ."
We responded:
"Jessica, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Monica Yarbrough’s Team! "
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Adrian Hoselton

June 22, 2026

5  out of  5
rating by Adrian Hoselton
"Very friendly and helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Melinda Ruth

June 18, 2026

5  out of  5
rating by Melinda Ruth
"I am very satisfied with the quote and price I received. Catina took her time and explained everything to me. I would definitely recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tony Dunn

June 17, 2026

5  out of  5
rating by Tony Dunn
"Absolutely what Home Town services should be big enough to handle anything but small enough to still know your name and provide a caring services"
We responded:
"Thank you for the amazing review, Tony! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mandy Ledbetter

June 2, 2026

5  out of  5
rating by Mandy Ledbetter
"Monica and her team always go above and beyond! They are top notch!"
We responded:
"Thank you for the 5-star review, Mandy! Here on State Farm Agent Monica Yarbrough’s Team, we are proud to serve our community and appreciate your recognition. "
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Aaron Bever

June 2, 2026

5  out of  5
rating by Aaron Bever
"My car insurance is much lower with State Farm. Plus the the great customer service of Mattie and Allie ,they are the best!!"
We responded:
"Hi Aaron, Thank you for taking the time to share your experience. We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
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Tameka Smith

May 29, 2026

5  out of  5
rating by Tameka Smith
"State Farm Malvern, AR with Monica Yarbrough is the Best. VERY helpful and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chad

May 27, 2026

5  out of  5
rating by Chad
"Always 5 star service! Monica and her team are the best in the business. I would recommend her to anyone looking for an awesome insurance agent! Thank you Monica and all your team at State Farm Insurance."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Virginia Clifton

May 21, 2026

5  out of  5
rating by Virginia Clifton
"State Farm has been there for us for many years!"
We responded:
"Greetings Virginia, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
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Aaron Norwood

May 19, 2026

5  out of  5
rating by Aaron Norwood
"Working with Allie and Monica is super easy and they respond very quickly when you need to talk to someone."
We responded:
"Hello Aaron, Thank you for taking the time to share your experience. We're thrilled that we left such a great impression! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."