Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Spencer

Spencer

October 9, 2024

5  out of  5
rating by Spencer
"I've known Shannon for as long as I can remember. I called her, told her about my experience with the other company, went in, and had new insurance at a better rate with more coverage in about 30 minutes!"
Profile photo of Todd Porterfield

Todd Porterfield

October 8, 2024

5  out of  5
rating by Todd Porterfield
"My name is Diamond Porterfield and I received insurance from State farm she was very and very nice she has helped me through everything that I needed I couldn't have asked for anybody better"
Profile photo of Anthony Summerville

Anthony Summerville

September 18, 2024

5  out of  5
rating by Anthony Summerville
"Catina Mitchell was 100% thorough and professional through this process. She was very knowledgeable and answered every question. I would recommend her to other friends and family!"
We responded:
"Anthony, thank you for the wonderful review! I am thrilled Catina was so helpful!"
Profile photo of Chasity Wallace

Chasity Wallace

September 6, 2024

5  out of  5
rating by Chasity Wallace
"Catina Mitchell made swapping insurance companies a breeze! She is extremely friendly, answered all of our questions, and was able to get everything finalized in a timely manner despite our crazy schedules. We can’t thank her and State Farm enough!!"
We responded:
"Chasity, thank you for the wonderful review! I am so happy Catina was able to help with transferring your insurance in such a timely manor! "
Profile photo of Tammie Cullipher

Tammie Cullipher

August 30, 2024

5  out of  5
rating by Tammie Cullipher
"Love the personalized service they offered to me to handle my father's account. Everyone was professional, helpful and understanding our needs. Then we had a follow up appointment to reveiw all his policies, and to get to know one another. Great service all around."
We responded:
"Thank you so much for your kind words! We’re glad to hear that our team was able to provide the personalized and professional service you needed during such an important time. It was a pleasure assisting you and your family, and we’re happy to know that the follow-up appointment was helpful in reviewing your father’s policies. We're here whenever you need us, and we truly appreciate the opportunity to serve you!"
Profile photo of Tristan McGhee

Tristan McGhee

August 30, 2024

5  out of  5
rating by Tristan McGhee
"I’ve been insured with a competitor of State Farm for years and little did I know I was paying too much on my premium until one day I called around getting quotes on motorcycle insurance. Shannon really helped me out and fixed me up. I actually made a full transition to State Farm through Shannon at the local Monica Yarbrough Agent in Malvern AR. Thanks a lot guys and gals!"
We responded:
"Tristan, thank you so much for the wonderful review! I am so happy Shannon was able to help with your transition to our office and truly appreciate your business. Welcome to our State Farm family!"
Profile photo of Loretta Mitchell

Loretta Mitchell

August 29, 2024

5  out of  5
rating by Loretta Mitchell
"Very good agency"
We responded:
"Loretta, thank you for the great review!"
Profile photo of Devante Griffin

Devante Griffin

August 27, 2024

5  out of  5
rating by Devante Griffin
"Catina Mitchell was an amazing agent! She reached out to me and gave me a quote that was undeniable. I was paying more for my auto and home insurance separately with two different companies. She was able to bundle them along with two other coverages that I did not have. She was very knowledgeable, informative, patient, kind, and honest. Most importantly she had my best interest. She wasn’t just selling me something to get me to switch. She took her time and broke everything down and made sure I was comfortable before switching. I couldn’t have asked for a better agent. Big thank you to this agency for all your help. I would highly recommend them to anyone! So if you’re looking for a good agency, this is the right one to choose."
We responded:
"Devante, thank you so much for your wonderful review! I am thrilled to hear that Catina Mitchell provided you with exceptional service and made the process of bundling your insurance coverages so smooth. Your kind words about her knowledge, patience, and dedication mean a lot to us. I am delighted that you found value in our services and feel confident in recommending us to others. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of chryssa stovall

chryssa stovall

August 27, 2024

5  out of  5
rating by chryssa stovall
"Shannon!! Thanks you so much. All of yall rock!!!"
We responded:
"Chryssa, thank you for the wonderful review! "
Profile photo of Philip Vince

Philip Vince

August 26, 2024

5  out of  5
rating by Philip Vince
"Always takes care of us!"
We responded:
"Philip, thank you for the great review! "
Profile photo of Christopher Ramthun

Christopher Ramthun

August 26, 2024

5  out of  5
rating by Christopher Ramthun
"Had some bad times hit us . The whole team did a great job in handling our troubles. The service team ( Promise and Mattie) were phenomenal in their service and took care of us completely. Love our agent Monica she is always on top of things . Thankyou"
We responded:
"Christopher, I am so sorry that you were hit with troubling times! I am honored you trust me team and I to help when things go wrong and appreciate your positive feedback! "
Profile photo of Carrie

Carrie

August 23, 2024

5  out of  5
rating by Carrie
"Monica Yarborough State Farm is awesome!! I was very pleased with the price and service."
We responded:
"Carrie, thank you for the awesome review! I am so happy I could help! "
Profile photo of Xavieria Mitchell

Xavieria Mitchell

August 23, 2024

5  out of  5
rating by Xavieria Mitchell
"I had the pleasure of working with Catina Mitchell throughout my process of purchasing a new vehicle and obtaining new insurance. I knew I wanted to get different coverage before I began my car buying experience. Catina worked with me virtually while I visited dealerships and quoted me with every vehicle I showed interest in. She communicated via phone, text and email all at my convenience. Once I made my purchase , she finalized my auto policy and took payment over the phone. I was able to sign all my documents electronically and finally came into the office for a quick visit to receive a lovely new customer gift and sign a single form. She also was able to get me set up with renter’s insurance that I needed but had been putting off because of the hassle. Everything was seamless, convenient and pleasant."
We responded:
"Xavieria, thank you for sharing your experience! I am thrilled to hear that Catina Mitchell made the process of purchasing your new vehicle and setting up your insurance so seamless and convenient. I am also pleased that she was able to help with your renter’s insurance and that everything went smoothly from start to finish. Your satisfaction is our top priority, and we’re grateful for your kind words. If you need anything else in the future, don’t hesitate to reach out. Enjoy your new vehicle and the peace of mind with your insurance!"
Profile photo of Adriena Hankins

Adriena Hankins

August 22, 2024

5  out of  5
rating by Adriena Hankins
"I haven't purchased anything yet, but Catina explained to me a couple of the products. I plan to purchase soon. Thanks Catina."
We responded:
"Adriena, thank you for the wonderful review! We are here whenever you need us! "
Profile photo of Cristi Nitch

Cristi Nitch

August 21, 2024

5  out of  5
rating by Cristi Nitch
"Monica & team are an asset to State Farm and their clients. They have went above and beyond helping us over the years."
We responded:
"Cristi, thank you for the glowing review! I am so happy you trust my team and I with your insurance needs! "
Profile photo of Adele Villanes

Adele Villanes

August 20, 2024

5  out of  5
rating by Adele Villanes
"Tina was very nice"
We responded:
"Adele, thank you for the wonderful review! "
Profile photo of Lacy Minge

Lacy Minge

August 14, 2024

5  out of  5
rating by Lacy Minge
"Wonderful service from Karen. I made the switch from our previous insurer of 20+ years and Karen made it a wonderful smooth transition and eased my mind on several issues. Thank you!"
We responded:
"Lacy, thank you for the wonderful review! I am so happy Karen was able to help make your switch to our office a smooth one!"
Profile photo of Brittney Malone

Brittney Malone

May 8, 2024

5  out of  5
rating by Brittney Malone
"They are amazing!!they helped me get exactly what I needed and with no issues! Greatly Recommend them!!!"
We responded:
"Thanks for the recommendation. We would love to help more people in this difficult economy. "
Profile photo of Megan Spradling

Megan Spradling

May 1, 2024

5  out of  5
rating by Megan Spradling
"Shannon was a great help in getting me switched over to State Farm. She was very friendly, answered all my questions, and had no issues getting it all done in a very timely manner while working around my schedule."
We responded:
"She is the best!!! She works super hard for all of her customers. Thanks for the kind words. "
Profile photo of Sheri Church

Sheri Church

April 25, 2024

5  out of  5
rating by Sheri Church
"I’ve had very good experiences with this agent."
We responded:
"Thanks Sheri, we are so happy that you are satisfied with your service. "
Profile photo of Jessica Moore

Jessica Moore

April 25, 2024

5  out of  5
rating by Jessica Moore
"Absolutely the nicest and best prices and coverage! Ask for Mattie! She's so sweet and goes beyond and above to help. Thanks again y'all."
We responded:
"Thanks for the Stars!!!! "
Profile photo of Kim and Leann Joyce

Kim and Leann Joyce

April 24, 2024

5  out of  5
rating by Kim and Leann Joyce
"I was texting and talking back and forth with Mattie and she was doing everything in her power to help me out. She never lost touch with me and she kept me in the loop with everything. If you need insurance of any sort please reach out to these guys and they will get you taken care of. The whole team is absolutely wonderful and I am glad that we made the switch almost a year ago!!! Mattie you are amazing and again thank you so much for everything that you have done for us!!!!"
We responded:
"Awesome!!!! This is why we do what we do! We are so thrilled to see that you feel this way and strive to continue to provide you with the same great service year after year. "
Profile photo of Molly Cunningham

Molly Cunningham

April 24, 2024

5  out of  5
rating by Molly Cunningham
"Super friendly staff! Wonderful customer service."
We responded:
"Thanks Molly!!! We love helping you and all of our clients. "
Profile photo of Regan Jones

Regan Jones

April 23, 2024

5  out of  5
rating by Regan Jones
"Been with Monica and State Farm since I began driving. She and her staff have always taken great care of me and making sure I’m good on my policy, and my well being. They uphold outstanding service and always are very understanding if you miss a payment. They make sure to be diligent in getting you the best coverage possible. Highly recommend her company if you’re looking for some good insurance(:"
We responded:
"It is our pleasure taking care of you. You are a great client, and we will continue to stive to be the best for you and all of our clients. "
Profile photo of Dean Evans

Dean Evans

April 9, 2024

5  out of  5
rating by Dean Evans
"Shannon was a big help!"
We responded:
"Awesome!!! She is a great asset to have on your side!"